Facility MTA

Messages relating to generic M-Switch functionality

NameSeverityIDDescriptionAction
AddressFailederror101An address failed in submission
AddressParsewarning213Problem found in parsing address in RFC 2822 heading field.
Asn1DecodeErrorerror215A problem was encountered decoding an ASN.1 object.
Asn1EncodeErrorerror214A problem was encountered encoding an ASN.1 object.
Asn1PEwriteerror216A problem was encountered flattening PElements to a presentation stream.
CannotChangeDirfatal56Cannot change directory. Check logentry for further information. Ensure that the directory exists and that the permissions are correct
CantBinderror51 It was not possible for submit to listen on a socket for incoming connections from a client. Check that the submit port is correctly configured. Make sure the submit program has the correct permissions
CantConnect2QMGRerror52It was not possible to connect to the QMGR as a passive channel Check that QMGR is running. If it is running, there is a configuration error in the program that failed to bind that must be corrected.
CantCreateSocketerror50It was not possible to create a socket to connect to the submit serverCheck for temporary system resource shortage. If error repeats, investigate for configuration error
CantSetUIDfatal53Cannot set userid mail user Ensure that the owner of the submit program exists
ChangeNotificationfatal47There was a failure monitoring a folder for changes. Check that the directory exists, and that the permissions are correct. May be a temporary system resource shortage. If error repeats, investigate for configuration error.
ChanProcessnotice150The channel is starting processing the given message.
ChanTimeouterror54Aborting channel after timeout, for the message ID specified The Tcl interpreter in the checking channel has timed out. Check for other errors in the logs
CharsetDecodeerror209Cannot decode character string.
CharsetEncodeerror210Cannot encode character string.
CharsetIniterror208Cannot initialize the character set.
ContentOpenerror153Cannot open the named content file.
ContentSyntaxErrorfatal200The message content cannot be decoded either because of corruption, or because it is not the content type given in the message envelope.
ContentTooLongfatal205The size of the message content exceeds a limit set for the channel, MTA or user.
ContentTypeNotSupportedfatal202The message cannot be transferred or delivered because the content type of the original message is not supported, or because the message cannot be converted to any content type supported by the recipient.
ConversionImpracticalfatal203Some issue prevents the conversion of the message.
ConversionProblemerror207There was some error converting the message content. The Switch will attempt the conversion again if the problem is not a permanent error.
ConversionWithLossfatal204The conversion of the message would require loss of information and this has been forbidden by the sender of the message.
Criticalcritical14Critical M-Switch Event. This event should only occur in very unusual situations. Isode's medium term plan is to remove all use of this event. See Log entry for details. Please send information on the occurrence of this event to support@isode.com
Downgradeerror217Downgrading IPMS 88 to IPMS 84 failed.
EITsNotSupportedfatal201The message cannot be processed because the message contains EITs which are not supported by the recipient.
Errorerror12General error used for normal errors No Operator Action
ErrorSerror28 M-Switch Error. Isode's medium term plan is to remove all common use of this event, Isode's long term plan is to remove all use of this event See log entry for details.
Fatalfatal13M-Switch Error. Isode's medium term plan is to remove all common use of this event, Isode's long term plan is to remove all use of this event. See log entry for details
FatalSfatal29 Fatal M-Switch Event. This event should only occur in very unusual situations. Isode's medium term plan is to remove all use of this event See Log entry for details. Please send information on the occurrence of this event to support@isode.com
FieldParsewarning211Problem found in parsing RFC 2822 heading field.
FilterErrorerror212An attempt is made to read data which is not available in this context. This is probably the result of a misconfigured list of filters.
LookupFailederror104An address failed in lookup in a remote directory.
MessageDiscardnotice60A message to a recipient is being discarded. The normal reason for this is that the checking channel has been configured to discard messages which match certain characteristics. Generally, no action is necessary. If message discard is not intended, this should be investigated for configuration error. The m-switch audit log can be inspected for more information about the message.
NoBilateralAgreementfatal206The message is not allowed to be transferred to the user or the peer MTA.
NoContentTypeerror152There is no content-type for the given message.
NoRecipientserror103The message being submitted has no recipients which require processing.
NoShutdownHandlefatal45The channel failed to create a system event to mark shutdown of the service. This would be unusual. The most likely cause would be exhaustion of system resources. If error repeats, investigate for configuration error on M-Switch or on system.
NoSourceerror151There is no source directory for the message content for the given message.
Noticenotice6General notice level event: See log entry for details No Operator Action
NoticeSnotice22General notice level event: See log entry for details No Operator Action
ProblemWithMtaOnChanerror55There was a problem with MTAs queued on a channel iMay be problems with messages or configuration. Check other log entries for further information. Examine the message in the queue. Check the MTA configuration
ProcDyingfatal44The process is dying after receiving a signal from the OS May be temporary resource problem. If error repeats, investigate for configuration error
Qid2Direrror154Cannot generate the required queue name for the recipient.
ReportDiscardnotice61A report to a recipient is being discarded. Reports are discarded on any error, such as routing errors or failure to transfer within the required time. Discard of reports is often routine. Site policy may require this event to be investigated, to ensure that there is no associated message loss. The audit log can be inspected for more information about the report, and there may be indications for the failure in other event log messages.
RoutingTimeoutwarning102The procedure to route a recipient address resulted in a network timeout.
SubmitContentErrorerror105Various checks are made on a message content on submission. A message has failed these checks.
SubmitMsgCheckerror100Various checks are made on a message on submission. A message has failed these checks.
Tclerrorerror300A Tcl error occurred while executing part of the checking channel.
UnexpectedEventfatal46An unexpected event occured while waiting for the service to be shutdown. See other log entries for further information
UnknownEncodingerror218In attempting to decode a message body, an unknown transfer encoding has been encountered.
UUdecodeerror301An error occurred extracting a uuencoded attachment.

Notice

Message Text
Parameters
  1. Text describing condition
Description
General notice level event: See log entry for details
Action
No Operator Action

Error

Message Text
Parameters
  1. Text describing error
Description
General error used for normal errors
Action
No Operator Action

Fatal

Message Text
Parameters
  1. Text describing error
Description
M-Switch Error. Isode's medium term plan is to remove all common use of this event, Isode's long term plan is to remove all use of this event.
Action
See log entry for details

Critical

Message Text
Parameters
  1. Text describing error
  2. Optional text when reporting system error
Description
Critical M-Switch Event. This event should only occur in very unusual situations. Isode's medium term plan is to remove all use of this event.
Action
See Log entry for details. Please send information on the occurrence of this event to support@isode.com

FatalS

Message Text
Parameters
  1. Text describing error
  2. Additional text field
Description
Fatal M-Switch Event. This event should only occur in very unusual situations. Isode's medium term plan is to remove all use of this event
Action
See Log entry for details. Please send information on the occurrence of this event to support@isode.com

ErrorS

Message Text
Parameters
  1. Text describing error
  2. Additional text field
Description
M-Switch Error. Isode's medium term plan is to remove all common use of this event, Isode's long term plan is to remove all use of this event
Action
See log entry for details.

NoticeS

Message Text
Parameters
  1. Text describing condition
  2. Additional text field
Description
General notice level event: See log entry for details
Action
No Operator Action

ProcDying

Message Text
Parameters
  1. Int value of the signal that is killing the process
  2. String value of the signal that is killing the process
Description
The process is dying after receiving a signal from the OS
Action
May be temporary resource problem. If error repeats, investigate for configuration error

NoShutdownHandle

Message Text
Description
The channel failed to create a system event to mark shutdown of the service.
Action
This would be unusual. The most likely cause would be exhaustion of system resources. If error repeats, investigate for configuration error on M-Switch or on system.

UnexpectedEvent

Message Text
Parameters
  1. Return code from function.
Description
An unexpected event occured while waiting for the service to be shutdown.
Action
See other log entries for further information

ChangeNotification

Message Text
Parameters
  1. name of directory/folder being monitored
Description
There was a failure monitoring a folder for changes.
Action
Check that the directory exists, and that the permissions are correct. May be a temporary system resource shortage. If error repeats, investigate for configuration error.

CantCreateSocket

Message Text
Description
It was not possible to create a socket to connect to the submit server
Action
Check for temporary system resource shortage. If error repeats, investigate for configuration error

CantBind

Message Text
Description
It was not possible for submit to listen on a socket for incoming connections from a client.
Action
Check that the submit port is correctly configured. Make sure the submit program has the correct permissions

CantConnect2QMGR

Message Text
Parameters
  1. Passive channel name
  2. Internal PP name
Description
It was not possible to connect to the QMGR as a passive channel
Action
Check that QMGR is running. If it is running, there is a configuration error in the program that failed to bind that must be corrected.

CantSetUID

Message Text
Description
Cannot set userid mail user
Action
Ensure that the owner of the submit program exists

ChanTimeout

Message Text
Parameters
  1. Name of the message that the channel failed to process because of the timeout
Description
Aborting channel after timeout, for the message ID specified
Action
The Tcl interpreter in the checking channel has timed out. Check for other errors in the logs

ProblemWithMtaOnChan

Message Text
Parameters
  1. Name of the channel where the problem was detected
Description
There was a problem with MTAs queued on a channel
Action
iMay be problems with messages or configuration. Check other log entries for further information. Examine the message in the queue. Check the MTA configuration

CannotChangeDir

Message Text
Parameters
  1. Name of directory
Description
Cannot change directory.
Action
Check logentry for further information. Ensure that the directory exists and that the permissions are correct

MessageDiscard

Message Text
Parameters
  1. Name of the recipient of the message
  2. A string giving the reason the message is being discarded
Description
A message to a recipient is being discarded. The normal reason for this is that the checking channel has been configured to discard messages which match certain characteristics.
Action
Generally, no action is necessary. If message discard is not intended, this should be investigated for configuration error. The m-switch audit log can be inspected for more information about the message.

ReportDiscard

Message Text
Parameters
  1. Name of the recipient of the report
  2. A string giving the reason the report is being discarded
Description
A report to a recipient is being discarded. Reports are discarded on any error, such as routing errors or failure to transfer within the required time.
Action
Discard of reports is often routine. Site policy may require this event to be investigated, to ensure that there is no associated message loss. The audit log can be inspected for more information about the report, and there may be indications for the failure in other event log messages.

SubmitMsgCheck

Message Text
Parameters
  1. A string giving the problem with the message.
Description
Various checks are made on a message on submission. A message has failed these checks.
Action

AddressFailed

Message Text
Parameters
  1. The address string which is being faulted
  2. A string describing the problem.
Description
An address failed in submission
Action

RoutingTimeout

Message Text
Parameters
  1. The address string which is being faulted
  2. A string describing the problem.
Description
The procedure to route a recipient address resulted in a network timeout.
Action

NoRecipients

Message Text
Description
The message being submitted has no recipients which require processing.
Action

LookupFailed

Message Text
Parameters
  1. The address string which is being faulted
  2. A string describing the problem.
Description
An address failed in lookup in a remote directory.
Action

SubmitContentError

Message Text
Parameters
  1. A string giving the problem with the message.
Description
Various checks are made on a message content on submission. A message has failed these checks.
Action

ChanProcess

Message Text
Parameters
  1. Name of channel
  2. Queue ID for the message
Description
The channel is starting processing the given message.
Action

NoSource

Message Text
Parameters
  1. Name of channel
  2. Queue ID for the message
Description
There is no source directory for the message content for the given message.
Action

NoContentType

Message Text
Parameters
  1. Name of channel
  2. Queue ID for the message
Description
There is no content-type for the given message.
Action

ContentOpen

Message Text
Parameters
  1. Name of channel
  2. Name of content file
Description
Cannot open the named content file.
Action

Qid2Dir

Message Text
Parameters
  1. Name of channel
  2. Queue ID of message
  3. Internal recipient number
Description
Cannot generate the required queue name for the recipient.
Action

ContentSyntaxError

Message Text
Parameters
  1. The component of the content
  2. A string giving the problem with the content.
Description
The message content cannot be decoded either because of corruption, or because it is not the content type given in the message envelope.
Action

EITsNotSupported

Message Text
Parameters
  1. The name(s) of the encoded information types which are not supported
Description
The message cannot be processed because the message contains EITs which are not supported by the recipient.
Action

ContentTypeNotSupported

Message Text
Parameters
  1. The name of the content type which would be used
Description
The message cannot be transferred or delivered because the content type of the original message is not supported, or because the message cannot be converted to any content type supported by the recipient.
Action

ConversionImpractical

Message Text
Parameters
  1. Detailed reason for the problem.
Description
Some issue prevents the conversion of the message.
Action

ConversionWithLoss

Message Text
Description
The conversion of the message would require loss of information and this has been forbidden by the sender of the message.
Action

ContentTooLong

Message Text
Parameters
  1. Size of content
  2. Limit on size
Description
The size of the message content exceeds a limit set for the channel, MTA or user.
Action

NoBilateralAgreement

Message Text
Parameters
  1. Detailed reason for the problem.
Description
The message is not allowed to be transferred to the user or the peer MTA.
Action

ConversionProblem

Message Text
Parameters
  1. Name of channel
  2. Queue ID for the message
Description
There was some error converting the message content. The Switch will attempt the conversion again if the problem is not a permanent error.
Action

CharsetInit

Message Text
Parameters
  1. Name of character set
  2. Detailed reason
Description
Cannot initialize the character set.
Action

CharsetDecode

Message Text
Parameters
  1. Detailed problem
Description
Cannot decode character string.
Action

CharsetEncode

Message Text
Parameters
  1. Detailed problem
Description
Cannot encode character string.
Action

FieldParse

Message Text
Parameters
  1. Detailed problem
  2. Field type
  3. Field body
Description
Problem found in parsing RFC 2822 heading field.
Action

FilterError

Message Text
Parameters
  1. Detailed problem
Description
An attempt is made to read data which is not available in this context. This is probably the result of a misconfigured list of filters.
Action

AddressParse

Message Text
Parameters
  1. Detailed problem
  2. Field body
Description
Problem found in parsing address in RFC 2822 heading field.
Action

Asn1EncodeError

Message Text
Parameters
  1. Item being encoded
  2. Detail for failure
Description
A problem was encountered encoding an ASN.1 object.
Action

Asn1DecodeError

Message Text
Parameters
  1. Item being decoded
  2. Detail for failure
Description
A problem was encountered decoding an ASN.1 object.
Action

Asn1PEwrite

Message Text
Description
A problem was encountered flattening PElements to a presentation stream.
Action

Downgrade

Message Text
Parameters
  1. Details of problem
Description
Downgrading IPMS 88 to IPMS 84 failed.
Action

UnknownEncoding

Message Text
Parameters
  1. The name of the encoding
Description
In attempting to decode a message body, an unknown transfer encoding has been encountered.
Action

Tclerror

Message Text
Parameters
  1. When error happened
  2. Tcl result
Description
A Tcl error occurred while executing part of the checking channel.
Action

UUdecode

Message Text
Parameters
  1. Error detail
Description
An error occurred extracting a uuencoded attachment.
Action