SENTRA FROM INSIDER TECHNOLOGIES

Sentra is a highly configurable management and monitoring tool, providing extensive support for Isode’s Mswitch Server and the M-Vault Directory Server. Sentra includes standard, multi-platform enterprise management functions, with added value features including:

Message Tracking

SENTRA provides users with a means of tracking messages across multiple messaging domains and multiple messaging systems, including Isode's Mswitch product, all from a single, easy to use console. This is much quicker than traditional techniques such as visual inspection of messaging log files. Sentra can track e-mail messages which use the X.400 and SMTP (Internet) protocols. Sentra is unique in the messaging sphere as no other application can track messages across multiple mail platform types such as MS Exchange and M-switch.

Drill-down facilities provide recipient and diagnostic information, including all events generated to facilitate delivery of message, plus any errors associated with message delivery failure.

Monitoring and Alerting

Sentra can provide details of the contents of multiple Isode MSwitch message queues, all from a single, centralised console. Users can drilldown to view originator/recipient information for any queued message. Sentra provides a wide range of pre-configured rules to monitor the Isode products.

For example, rules can be configured to monitor messages which become stuck in queues or messages which cannot be delivered. Sentra also provides long-term monitoring of MTA and directory availability, plus real-time monitoring of messaging Service Level Agreements (SLAs). In addition, Sentra can be configured to generate alerts if any Isode MSwitch or M-Vault process issues an error or warning message, and automatically take appropriate remedial action. Users are alerted via the Sentra console, or by means of SNMP traps, SMS text messages or e-mail messages.

Tasks

Sentra provides a wide range of pre-configured tasks to enable Sentra to control the Isode products. Many other tasks are also provided, e.g. to enable users to reboot systems, start and stop processes or daemons, all from a central user console. Users can easily configure new tasks specific to their own needs.

Reporting

Sentra comes with a number of predefined management reports based on the industry-standard Microsoft SQL Server reporting services. These reports allow the data collected by Sentra to be displayed as meaningful management information. Over 50 available Reports include: Messaging traffic analysis, SLA analysis, capacity planning, billing and enterprise directory usage patterns.

Furthermore, automatic scheduling along with publishing capabilities allow the reporting process to be automated, e.g. monthly message traffic or SLA reports can be published on an intranet web site or e-mailed to a business manager without any need for user intervention.
Reports can be also be exported to a variety of formats, including PDF, Excel, Word, rich text and e-mail, for subsequent manipulation, including incorporation into other business reports.

Web Console

In addition to the standard Windows console, a fully featured, simple to use web console is available, providing users with a means of remotely monitoring systems' performance.

Web Dashboard

Sentra's web console supports the concept of real-time digital dashboards, which enables many aspects of system performance to be displayed graphically, including Isode MTA or directory performance statistics. Each graph in a dashboard can be configured to support drilldown, e.g. so that a user can highlight a bar in a bar graph and zoom in to a more detailed breakdown of message system traffic or CPU usage by process. These dashboards offer flexible reporting of any data captured by Sentra, combined with the potential to view this information from anywhere in the world, subject to the availability of an internet link and a web browser.

Web Hypervisor Diagrams

Sentra is unique in the messaging sphere as no other application can track messages Your network or service can be represented by Sentra Hypervisor diagrams. Once configured the diagrams give access to the full range of Sentra alerts and dashboards.

When an icon flashes at the top level it indicates a problem with the service. Users can then drill down on individual objects to investigate the root cause. Top ten message queues, LDAP response times and availability of servers are some examples of available details. Across multiple mail platform types such as MS Exchange and M-switch.