Messaging and Directory Server software used around the world in the Government, Military, Aviation and Commercial sectors.

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Powerful Management Tools

 

Isode provides management tools for configuration and operational management. Operational Management tools (both user and adminstrator) are web-based allowing for extensive 'look and feel' customization to suit your environment. On this page you can find out about:

• Directory based configuration management
• Configuration and management of anti-spam rules
• User and administrator operational management via the message operator interface
• Web-based management of M-Box via the Internet Messaging Administrator

 

Configuration Management: Directory Based Configuration

All Isode messaging servers support directory based configuration management, where all configuration information is stored in a directory, such as Isode's M-Vault (which may be distributed) and configuration information can be shared between messaging servers.

Table based configuration (appropriate for very simple deployments), where configuration information is specified in a set of text tables and a text 'tailor file', is supported as an alternate approach.

The EMMA interface

Configuration management of the messaging servers is handled by EMMA (Enterprise Message Management and Administration). This is a specialized Directory User Agent (DUA) which updates information in the directory relating to the configuration of the messaging servers. EMMA's graphical interfaces are designed to provide a straightforward interface for simple tasks, using wizards and simple front screens with defaults, while giving access to more detailed configuration control where needed.

For more information on EMMA and its role in directory based configuration of messaging servers, click here.

 

Configuration Management: Anti-Spam Rules

EMMA also enables quick and straightforward configuration of M-Switch Anti-Spam's detection rules and message handling actions.

Lists of blocked words and phrases, black or white listed email addresses, blocked telephone number content, suspicious character sets, MIME types and file extensions can all be allocated scores to build spam filters responsive to your needs.

Once the scoring levels have been set, actions can be defined and associated with those scores. If a message is judged to be spam, M-Switch Anti Spam can:

1. Redirect the message to an alternate mailbox.
2. Generate an error message to be sent back to the message originator.
3. Mark the message, e.g. by annotating the subject line or adding an 'X-Spam' header.
4. Discard the message.
5. Quarantine the message pending user or administrator action to resolve (more).

For more detail on EMMA and its role in setting anti-spam rules, follow this link.

 

Operational Management: M-Switch (The Message Operator Interface)

Enabled by the Audit Database, the Message Operator Interface provides browser-delivered messaging management features for both administrators and end-users.

Quarantine Management

Quarantine Notification Email (click for more detail)

When messages arrive that are judged to be suspect (based on a set of rules that the administrator has control over) an alert message is sent to the intended recipient(s) informing them that new messages aehld in quarantine. That alert message, the appearance and content of which can easily be customised routinely contains:

• A link to the quarantined message centre, where the user can search for and take action on all their quarantined messages.
• A 'release' link for each message so that incorrectly quarantined messages can be released to the user's mailbox.

Together these functions (which are also available to the administrator) ensure that vital 'real' messages which may have spam-like characteristics are never lost. For more information on this feature, click here.

Mesage Tracking

A search form allows authenticated users detailed searching across all messages delivered by the MTAs being monitored using a web browser. For more information on this feature, click here.

Statistical Reporting

The Audit Database enables real-time monitring of messaging activity. Reports can be generated based on many criteria including; Spam score, Recipients, MTA, Message Size, Message Originator and Message Status (delivered, quarantined, transfered, rejected, etc.). A selection of reports can be found here.

User Role Allocation & Setup

The Role Manager, accessed by administrators, allows access rights and permisions to be allocated to the different roles adopted by users. For more information on this feature, click here.

 

Operational Management: M-Box (Internet Messaging Administrator)

Configuring the Message Store (click for more IMA details)

Isode Release 11.4 saw the introduction of our new web-based Internet Messaging Administration application.

Email administrators can use the IMA to:

• Create and manage user email accounts
• Create and manage shared email folders
• Edit the message store configuration (including message size quotas and delivery options)
• Examine the current directory configuration.

You can find out more about the Internet Messaging Administrator by clicking here.

 

Evaluation

The Audit Database, which enables these Message Operator Interface applications, is available for evaluation. To find out more and apply for an evaluation license, click here.