Isode Limited is a limited liability company incorporated in England and is a “Data Controller” under the General Data Protection Regulation. This privacy policy explains how we use any personal information we collect about you when you use this website.
You may be asked to submit personal information (e.g. name and email address) to receive further information or use services on our website.  By entering your details, you enable us to provide you with the services you select. 

Topics:

What information will we collect from you?

Isode collects information of visitors to our website including, where available: IP address, which website address you came from to the Isode website, information regarding what pages are accessed, information volunteered by you, such as survey information or email address or browser and operating system you are using, and your preferred means of communication.

Registrants may choose to limit use of their `personal information.

How will we use your information?

Isode may use this information to contact you or your company for marketing purposes.

Access to certain of Isode's web pages requires a login and password. The use of those web pages and the information or programs downloadable from those pages are governed by a written agreement between your employer and Isode. Your information may be retained by Isode to verify compliance with the agreement, log software licenses granted, track software downloaded from those pages, and track use of other applications available on the Isode website.

Who will we share your information with?

Your information may only be shared with Isode contractors or agents for the purposes of providing services for Isode.
From time to time, with your consent, Isode might pass information, onto a partner if your enquiry falls within that partner’s area of expertise and not ours.

Information about you will not be given or sold to any outside organisation for use in marketing or soliciting without your consent. 
We do not allow others to find out the identities of those visiting our website unless you have signed up to certain mailing lists including the public swift-users list and the Swift chatroom, where the identities of those posting to it are necessarily shared with users of that mailing list.

What else do we do to protect your information?

Isode uses TLS to encrypt and protect email traffic.

Isode monitors emails sent to us, including file attachments, for viruses or malicious software.

Isode uses a third-party service to help maintain the security and performance of our website and this service performs an annual penetration test. It does not process the IP addresses of visitors to the website, nor does Isode; nor do we collect any other information for the purposes of security of the website, or servers, or anything else.

Marketing

Isode would like to send you information about products and services which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.  

You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click the unsubscribe link in any of the marketing emails we send you.

Access to your information and correction

You have the right to request a copy of the information that Isode holds about you. If you would like a copy of some or all of your personal information, please email us at webmaster@isode.com.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. 

Cookies

Isode uses cookies for authentication and control of access to the secure areas of the website; your username and password are stored in a cookie for your convenience. Cookies are small text files saved on your computer's hard drive and stored in memory while your browser is running. Most web browsers automatically accept cookies, but you can change your browser settings to prevent that. Please note that if you disable cookies certain services on our website may not be available to you. For more information on Isode's use of cookies see here.

Other websites

This privacy applies only to Isode websites including Isode.com, swift.im and the helpdesk.isode.com website so when you link to other websites you should read their privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this page.

Contact Us

If you have questions about our privacy policy, or information we hold about you please send an email to webmaster@isode.com. Questions regarding Isode products or Isode company information should be directed to marketing@isode.com